Cancellation & Refunds
1. General Information
At TrinketsKart, we strive to provide a seamless shopping experience for our customers. This Cancellation & Refund Policy outlines our procedures regarding order cancellations and refunds.
2. Cancellation Period
You may cancel your order within two days of placing it. After this period, we may have already processed your order for shipping.
3. Cancellation Process
To cancel an order, please contact our customer support team at trinketskart@gmail.com and provide your order details. We will confirm the cancellation and process any applicable refunds.
4. Refund Eligibility
Refunds are issued for eligible orders that meet our refund criteria.
5. Refund Process
Once your cancellation is approved, refunds will be processed within 5-7 Days to the original payment method.
6. Non-Refundable Items
Certain items, such as personalized or custom products, may not be eligible for refunds unless they are damaged or defective.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos and details. We will arrange for a replacement or issue a refund as necessary.
8. Refund Timeline
Refunds to your original mode of payments may take 5-7 Days to reflect in your account, depending on your bank's policies.
9. Contact Us
If you have any questions or concerns regarding our Cancellation & Refund Policy, please reach out to our customer support team at trinketskart@gmail.com.
